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Reed Fehr

Consultant, Industrial Economist, Design Manager, and Curious Creature

 

Background

I use a combination of industrial economic practices and human centered design principles to help clients transform their organizations, products, and services in meaningful ways that produce impactful business results.

Curious Above All

I’ve been a serial innovator my entire career. Regardless of industry, education, or maturity, one thing that has always been consistent in my professional life is my extreme comfort in ambiguous situations that make others uncomfortable. I’ve had the pleasure of working on some very unique projects in my career, including the world’s first digital medicine, the first successful liver transplant program in Iraq, and revolutionary applications of agentive technology to environment and event experiences. I love being on the front line solving problems that others avoid, and I relentlessly pursue success that balances the delicate needs of all stakeholders, creating meaningful innovations that serve human needs as well as business goals.

Evolution Favors the Generalist

Today I help to revitalize fortune 500 companies, accelerate growth for developing businesses, and lead teams that bring wildly futuristic visions to life. That’s not where my career began though, and it doesn’t invalidate all my experience that came before. I believe that one of my greatest strengths is to understand how lessons from prior experience prepare me to realize meaningful change for my clients and the organizations I work with. My broad experience and insatiable curiosity have made me a successful and empathetic leader, managing large complex multi-disciplinary teams effectively and efficiently to achieve business goals with an eye on humane experience.

Always driven, always pushing further

I’ve had a full time job for close to 80% of my life. When I was in second grade my parents bought a pizza parlor, now owned by my brother and his wife, and I’ve had a job ever since. I learned the value of hard work and built my work ethic around that experience, being held to a higher standard as the owner’s son, despite being only eight years old at the time. At sixteen I earned my first medical certification, and my second, and third. By eighteen I was an EMT and first ER tech at my local rural hospital. By twenty five, I was the first non-RN managing a surgical service at a top ten hospital in the US. In my twenties I founded my own company to create a platform to reduce the possibility of foreign objects left behind in surgery, and serve as an advisor to several health delivery and education organizations. I returned to school to complete my education in Business Economics at The University of San Francisco, while consulting for numerous clients nationwide, and helping to establish Iraq’s first liver transplant program. I don’t think I’ve yet found the boundaries of my plate, so to speak, but I look forward to continuing to push myself and my clients as far as I can; how else will we discover what’s possible to accomplish together?

Two truths and a lie

  1. I’ve performed live on-stage with the Doobie Brothers.

  2. I broke my two vertebrae in a snowboarding accident and [foolishly] rode off the mountain.

  3. I had a long lunch with Sean Penn and didn’t recognize him until seeing pictures of us online together later.

Submit your guesses via my contact page for a chance to win something random, but delightful ;)

Professional Timeline

Idean Design, part of Capgemini Invent 2016-2018

Director of Strategy and Growth, NYC

Program Director of Customer Experience, CA and Worldwide

  • My design and development programs generated 20% of global revenue for two years, with 50%+ quarter over quarter revenue growth.

  • I led the design team responsible for the creation of World Rugby 7’s future state fan experience as part of Capgemini’s role as innovation sponsor.

  • Contributed significantly to the education of Capgemini professionals in the application of Idean’s services, and participated in several large scale RFPs globally.

MOBIQUITY, INC. 2014-2016

Senior Project Manager

  • Redesigned data collection practices for design and development activities to conform with first of it’s kind FDA submission of a mobile application as a Class II medical device.

  • Helped to bring the world’s first digital medicine to market.

  • Managed design and development teams in an agile production environment to support clients in multiple industries.

UNIVERSITY OF SAN FRANCISCO 2013

Bachelor of Science in Business Economics

  • 3.76 GPA at graduation, multiple Dean’s List honoree

  • Member of Alpha Sigma Nu, the Jesuit Honors Society, which “recognizes students who distinguish themselves in scholarship, loyalty and service and encourages its members to a lifetime pursuit of intellectual development, deepening Ignatian spirituality, service to others, and a commitment to the core principles of Jesuit education.”

  • Class Representative (equivalent to class President), and recipient of the Dean’s Medal of Excellence, which is awarded “to the graduating student who has best exemplified in academic accomplishments, extracurricular work, and personal life the values of the University of San Francisco in its Mission and Goals.”

Fehr Medical Concepts, INC. 2010-2015

Founder and CEO

  • Researched and designed a technology solution to reduce the instance of objects retained in surgery

  • Participated in the design and management of Iraq’s first successful Liver Transplantation program

  • Advised technology and healthcare firms on education practices, and the development of products and services for the healthcare market

Management Health Solutions, inc. 2010-2013

Solution Architect and Consultant

  • Served as primary solutioning partner, providing assessments and recommendations for products and services nationally

  • Designed and implemented OCM programs for large organizations, resulting in savings in excess of $1M annually for clients

  • Advised on the design and development of technology solutions for clinical products and services

California Pacific Medical Center 2008-2010

Senior Surgical Technologist

  • Advised on the design and scaling of robotic assisted surgery program, improving patient outcomes, marketability, and revenue

  • Scrubbed and assisted in numerous surgical specialties including: Bariatric, Breast, ENT, General, Gynecological, Hand, Neurological, Orthopedic, Plastic/Reconstructive, Robotic, Transplant, and Vascular.

  • Member of specialized Liver Transplantation team

University of California, San Francisco Medical Center 2003-2009

Principal Surgical Technologist

Clinical Coordinator of GS/GU/GYN Surgery

  • First non-R.N. operational manager of a surgical services team, and first non-R.N. member of Pediatric Cardiac surgical specialty team 

  • Responsible for daily operations of more than 100 nursing staff and physicians, and 15,000+ procedures annually, in General, Urology, ENT, Plastics and Reconstructive, Oral and Maxillofacial, and Gynecologic Surgery 

  • Design and deployed a human centered approach to high value supply management that improved critical supply availability, and continues to save the organization in excess of $1M annually